Recent Posts

Accidents Happen in Palm Desert, But Don't Let Smoke Ruin the Party

4/23/2019 (Permalink)

Fire Damage Accidents Happen in Palm Desert, But Don't Let Smoke Ruin the Party Accidents Can Happen When We Are Distracted but There is Help to Restore Your Home!

SERVPRO Exists to Restore Fire Damage From Your Palm Desert Home

What starts as an innocent party may turn into significant damage in just a few minutes. Perhaps you are hosting a gathering in your home in Palm Desert and leave the stove unattended to greet your guests only to come back to a kitchen engulfed in flames. Alternatively, a scented candle is left too close to your window treatments, and they catch on fire. The reality is that accidents happen and as homeowners, we are always vulnerable to being a victim. 

Mitigating the losses in your Palm Desert home due to fire is mostly dependent on how quickly you reach out to a professional team to restore your home. Thankfully, our SERVPRO rapid response team is available 24/7 and can begin the assessment of damage shortly after receiving your call. Our formal training lets us gauge both the nature of the fire and the type of residue it left behind, allowing us to tailor our approach specifically to your needs. 

Contrary to what most people think, smoke also contains small particles that when combined with humidity in the air can become acidic. Our SERVPRO technicians know exactly how to work within this environment while wearing protective personal equipment and looking at how the resulting soot settles onto the surfaces of your home. The damage to your furniture and belongings is proportionate to the amount of time this acidic residue remains on them. 

Aside from the apparent damage smoke causes, there is also the lingering smell that can permeate your whole home. When our SERVPRO crew works to eliminate that foul smell we take into account just how porous each surface is and how the soot got there. In our process, we attempt to follow the same route the smoke took to saturate your belongings with odor-fighting solutions. This specific odor-fighting approach makes our services efficient and effective, returning your home to you as soon as possible. 

An accidental fire in your home should not turn into a tragedy. SERVPRO of Palm Desert holds the solutions to your specific problems, and we are quick to implement it. Call us at (760) 346-7270 and let us leave your home “Like it never even happened.”

SERVPRO of Palm Desert named Rancho Mirage Chamber of Commerce Small Business of the Year

2/5/2019 (Permalink)

Why SERVPRO SERVPRO of Palm Desert named Rancho Mirage Chamber of Commerce Small Business of the Year SERVPRO of Palm Desert Team

Congratulations to all of the 2019 Rammy Award winners! We are all shinning examples of the incredible businesses and business people in our beautiful city of Rancho Mirage, California. 

The Rising Star Award goes to:  Rancho Mirage Wine & Food Festival.

The Business Person of the Year award goes to:  Todd Blue, indiGO Auto Group.

The Nonprofit of the Year award goes to:  The Living Desert Zoo & Gardens.

The Small Business of the Year award goes to: SERVPRO of Palm Desert.

The Medium Business of the Year award goes to:  Maracas Cantina.

The Large Business of the Year award goes to:  The Westin Mission Hills Golf Resort & Spa.

The Lifetime Achievement Award goes to: Dodie Bracken.

The Barbara Sinatra Distinguished Citizen of the Year Award goes to:  Chairman Jeff Grubbe, Agua Caliente Band of Cahuilla Indians.

Fire Safety Tips

1/4/2019 (Permalink)

Fire Damage Fire Safety Tips Fire Safety is Everyone's Responsibility

For most people, homes are one-time assets, containing their most precious belongings. A home is the most important thing you own. It is prudent to ensure the security of your home and family from destructive elements such as fire.

Many homes are destroyed due to fires. Fires may occur due to accidents through carelessness or negligence. It is therefore essential to know of ways and means to keep your house safe from fires.

Follow these top 10 fire safety tips;

  1. Fit a smoke alarm and check it regularly.
  2. Make a fire action plan so that everyone in your house knows how to escape in the event of fire.
  3. Take care when cooking with hot oil and think about using thermostatically controlled deep fat fryers.
  4. Never leave lit candles unattended.
  5. Ensure cigarettes are stubbed out and disposed of carefully.
  6. Never smoke in bed.
  7. Keep matches and lighters away from children.
  8. Keep clothing away from heating appliances.
  9. Take care in the kitchen! Accidents while cooking account for a large number of fires in the home.
  10. Take special care when you are tired or when you've been drinking. 

Fire damage can be devastating for you and your family.  SERVPRO of Palm Desert has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. Give SERVPRO of Palm Desert a call at (760) 346-7270.

The Benefits of Contacting SERVPRO’s Water Removal Experts In The Coachella Valley

1/3/2019 (Permalink)

Water Damage The Benefits of Contacting SERVPRO’s Water Removal Experts In The Coachella Valley SERVPRO of Palm Desert uses specialized equipment for proper water removal.

Did you know that one of the most significant issues regarding improper water removal in your home is mold growth? Homeowners that neglect to take immediate action or mishandle water removal can often experience unnecessary damages, lowered property values, or even severe risks to their health due to microbial growth. No one wants that to happen, so take this opportunity to understand more about what the benefits of contacting a professional can be.

Water removal technicians handle a variety of situations every day. A quality company, will only send trained personnel, that understands the categories of water damage and how they affect your property. If you are concerned that the source of your problem is anything other than a clean water source, you need IICRC-certified professionals, like those offered at SERVPRO of Palm Desert, who can help to handle and correct the situation quickly.

A Category 1 water damage, involves dealing with water coming from a clean or sanitary source. A broken water supply line, toilet tank, or water heater burst all fall into this category. However, just because the source was initially clean, does not mean that with time, the water cannot become contaminated. A Category 2 water damage, involves contaminants from an overflowing washing machine, toilet, or dishwasher. Lastly, a Category 3 water damage, consists of exposure to black water, better known as sewage. 

SERVPRO technicians always take the time to explain what is happening on your property in detail. We want you to understand the problem and understand what needs to happen to get things under control. Each category of water is different and is mitigated differently as well.

SERVPRO of Palm Desert understands what actions to take in order to handle water removal around drywall, insulation, framing, flooring, and even your sub-floor. We use a variety of hand-held and truck-mounted water extractors, as well as dehumidifiers, hygrometers, negative airflow machines, and air movers to control the environment in your home after exposure.

The technicians at SERVPRO of Palm Desert make themselves available 24-hours a day, 7-days a week to perform quality services throughout our local community. Give our office a call at (760) 346-7270.

Christmas Light Safety

12/1/2018 (Permalink)

Fire Damage Christmas Light Safety Festive Holiday Lights

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season  -  however, if they are not used carefully, your holiday may go from festive to frightening.  

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.  

*Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators and heat vents.

*Make sure that light strings and other holiday decorations are in good condition.  Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.  

*Always unplug the tree and holiday lights before leaving the property or going to bed.

*Never use lit candles to decorate a tree.  Always extinguish candles before leaving the room or going to bed.

SERVPRO of Palm Desert wishes you a safe and happy holiday season!

Why Choose a Professional Mitigation Team?

10/16/2018 (Permalink)

Water Damage Why Choose a Professional Mitigation Team? When you find your home is affected by water damage, call your SERVPRO of Palm Desert team at (760) 346-7270

  You might find specific instances or disasters that strike your Coachella Valley home that are out of your ability to clean up. In these cases, it is often a wise decision to choose a professional restoration company to help you return your property to the way that it used to be. Depending on how severe the damage is, acting quickly could help you speed up the restoration process and help to keep your costs down as well. Water damage in your home can prove very challenging to overcome. Regardless of the source of the damage, water moves quickly and can affect many areas of your home over just a brief period. When you call in a restoration team to help you clean up the water and dry out the damage, a team of our SERVPRO water damage restorers come to your home to access and are ready to proceed when they have updated you what the drying plan will be. First, these experienced professionals are going to make their assessment of the damage that has occurred in your home. This process occurs with a thorough inspection of all of the affected areas and utilizes specialized equipment to see into hidden spaces and between walls to isolate moisture that must get addressed to restore the house successfully. The Water Damage team will explain their drying plan to give you the best understanding of how to dry your home in the quickest manner.  We strive to arrive as quickly as possible to help lessen the effects of the water loss and ultimately keep your cost lower. We have the experience and the equipment to mitigate your clean up process quickly and effectively. While you might not always see the need for a professional restoration service for your home, water damages require experience and unique equipment to remediate promptly. Our SERVPRO of Palm Desert technicians are standing by at (760) 346-7270 to help you restore your home "Like it Never Even Happened"

Helping Schools Provide Clean, Healthy Environments

8/16/2018 (Permalink)

Cleaning Helping Schools Provide Clean, Healthy Environments Back to School season is here!

Educational institutions can depend on their local SERVPRO® of Palm Desert Professionals for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO® of Palm Desert provides mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum. Your local SERVPRO® of Palm Desert also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. Call us today for a free estimate.  We are Here in your Community and we are Here to Help

Clothes Dryer Fire Damage

8/13/2018 (Permalink)

Fire Damage Clothes Dryer Fire Damage SERVPRO of Palm Desert has highly trained fire restoration technicians.

According to the U.S. Consumer Product Safety Commission, there are an estimated annual 15,500 fires, 10 deaths and 10 injuries due to clothes dryer fires.  

Only you can prevent clothes dryer fires.  Proper Installation & Choice of Building Materials to include:

  1. Make sure the dryer duct is made of solid metallic material. Both vinyl and foil are combustible and spiral-wound surfaces tend to catch lint more readily.
  2. The dryer duct should vent to the exterior and in no case should it vent to the attic or crawlspace. Avoid the use of inside heat recovery diverter valves or termination boxes, which do not comply with current standards.
  3. Avoid kinking or crushing the dryer duct to make up for installation in tight quarters -this further restricts airflow. If you really want to save the extra space, the Dryerbox is a new invention that allows the dryer to be safely installed against the wall.
  4. Minimize the length of the exhaust duct (maximum recommended lengths depend on a number of factors, such as number of bends, and vary by model-check with your manufacturer for their specifications). If this is not possible, you can install a dryer duct booster.
  5. If at all possible, use 4-inch diameter vent pipe and exterior exhaust hoods that have openings of sixteen square inches or more, which offer the least resistance to air flow.
  6. Don’t use screws to put your vent pipe together – the screw shafts inside the piping collect lint and cause additional friction.

Why Do Carpets Seem to Smell Worse in Hot Weather?

8/7/2018 (Permalink)

Cleaning Why Do Carpets Seem to Smell Worse in Hot Weather? Do your carpets have an unpleasant odor?

As the Hot Weather increases so does a little known issue that many SERVPRO carpet cleaners have run into in their daily cleanings. The reason carpets seem to have an odor in hot weather is the volatile compounds, the source of the majority of all odors - become much more easily airborne as the room temperature increases. Bacteria grows quickly as temperatures rise, so a carpet that has no detectable odor before you arrive on the job might soon smell after a hot water extraction.

That's why, for example, an area of carpet soiled by a pet in the winter might not be noticed until it gets warmer in the spring and summer. When a carpet cleaner cleans this hidden urine spot with hot water, the heat and moisture provides food to the bacteria that feeds on urine residues and they start to multiply. Bacteria also feeds on food residues, such as a glass of milk spilled in the winter that was blotted, but not fully cleaned. This kind of soil can smell sour after carpet cleaning. Bacteria multiply very rapidly once activated, thus causing odors to appear quickly.

SERVPRO of Palm Desert technicians have the ability to use their SERVPRO products to deal with these stains and unpleasant odors and clean your carpets "Like it never even happened."

Why Duct Cleaning?

8/1/2018 (Permalink)

Cleaning Why Duct Cleaning? Improve the Quality of your Indoor Air with Duct Cleaning

SERVPRO of Palm Desert is offering Duct Cleaning Services. We have been so successful in our training and implementation of this service. This is a much needed value to our Fire & Smoke Damage Restoration jobs, Mold Remediation, Cigarette Smoke, Cigar Smoke and various other related jobs.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates. Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO of Palm Desert will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

Helps to restore peak energy efficiency.

May help to eliminate offensive odors.

Helps reduce the potential for mold growth.

For more information on duct cleaning contact your SERVPRO of Palm Desert today at 760-346-7270. We are nearby and ready to serve you.