If you have a fire or water emergency, please call us now at (760) 346-7270

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Emergency Ready Plan

5/25/2018 (Permalink)

General Emergency Ready Plan No One Plans for a Disaster, but you can Prepare for it!

Disasters and emergencies often strike without warning.  Planning for disasters is critically important to your communities and companies.  By compiling a comprehensive information resource – an Emergency READY Plan – you are letting your constituents know you care enough to plan for their well-being.  In any size disaster, speed matters.  A prompt response makes the homeowners and employees feel cared for.  A fast response can also save resources and can minimize interruption and associated lost work days.  It can also save thousands of dollars in reduced secondary damage.

For these reasons, SERVPRO began a National partnership in 2013 with the American Red Cross as the largest corporate sponsor for the Ready Rating Program.  This program encourages families and businesses to prepare ahead of time for disasters.   To facilitate readiness, the American Red Cross and SERVPRO developed the Emergency READY Profile (ERP), a free APP that anyone, including community associations, can use to prepare their personalized plan.

The ERP helps you compile all the necessary information that the American Red Cross and SERVPRO have learned is vital in case of an emergency.  The ERP is completely customizable to suit a family or an entire community.   It identifies local emergency contact information such as fire, police and hospital contacts.  It has local utility contact information, with a detailed description of utility shut off locations.  Free physical shut-off tags are also available through SERVPRO to make recognition easier.  Additionally, a photo can be uploaded of each utility location, providing a visual aide for quick reference. 

The ERP also identifies the company’s name, title, phone number and email of all primary contacts needed to begin cleanup and restoration, including maintenance contacts and property manager information.  Other contacts can be added such as a preferred electrician, flooring company, HVAC contractor or plumber.  There is a section in the ERP for insurance contact information, whether it be for the structural areas or contents.  You can also list the carrier, broker and policy number for quick reference in the event of an emergency.

The ERP also provides a property overview portion that is a one-page snapshot of your business, community or home.  It provides the address, a photo and directions to your location.  It includes the total square footage, the year the property was built and if there are any hazardous materials onsite.  Building access information is also included to accelerate a smooth response to any disaster.

By developing an ERP and having an immediate plan of action, you can help minimize the amount of time your business, home or community is incapacitated.  Knowing what to do, who to call and what to expect in advance is the key to timely mitigation.  Timely mitigation minimizes the effects of water and fire damage allowing your property and business to be restored at an advanced rate, lessening downtime. 

The ERP is a no cost assessment of your facility.  If you don’t already have an emergency plan for your home or community, the SERVPRO® Emergency READY Profile will help you gather critical information needed to begin mitigation and recovery services.  This is a great value at no cost.  It was purposely designed to contain only the critical information needed in the event of an emergency.  Having a quick reference provides solutions in advance of an emergency, so that during the emergency you are "ready for whatever happens."

Once all the information is captured, it can be printed, viewed on a smartphone and shared electronically. Your complete ERP will also include weather alert information, disaster preparedness tips and mitigation tips on what to do until help arrives. 

The free APP is available on iPhone and Android under SERVPRO Emergency READY Plan.

Ronda Henry, Business Development Specialist, SERVPRO of Palm Desert

Ronda Henry is available to help home owners and businesses prepare their ERP.  She has been with SERVPRO of Palm Desert for four years. After extensive training in the front office, Ronda is now part of the sales and marketing team.  Ronda enjoys helping her clients learn more about SERVPRO and preparing for emergencies.   Ronda can be reached at 760-851-4640 (Cell) or by email at ronda@SERVPROpalmdesert.com.

Discovering Sources of Water

4/2/2018 (Permalink)

Water Damage Discovering Sources of Water Broken Supply Line in the Back of Toilet

SERVPRO of Palm Desert is a reliable and trusted water damage company with plenty of experience to get the job done quickly and efficiently. We always advise our customers to address the damage issue before it escalates and causes more damage to your property. We are available around the clock, 24 hours a day, 7 days a week, 365 days a year. We are dedicated professionals that are ready, willing, and able to clean up after any size disaster.

Discovering Sources of Water Damage

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be turned off.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO of Palm Desert, we are experts at mitigating water damages. Our skilled technicians work quickly and efficiently to extract the water, assess the damage, install drying equipment and dry your property to its preloss condition. SERPVPRO can provide you with the information and services you need to make water damage “Like it never even happened.”  Call us today 760-346-7270. We are here to help! 

Carbon Monoxide: The Silent Killer

1/19/2018 (Permalink)

Biohazard Carbon Monoxide:  The Silent Killer Placement of carbon monoxide detectors is very important

Carbon Monoxide is a gas you cannot see, taste or smell.  According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning.  Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water heaters, room heaters and engine-powered equipment, such as portable generators.  

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly carbon monoxide fumes.

Reduce the chance of carbon monoxide exposure in your workplace by performing regular maintenance on equipment and appliances that can produce carbon monoxide.  Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.  

Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional.  Use portable generators only in well ventilated areas away from doors, windows, vents and any other opening to prevent fumes from entering the home.

For additional carbon monoxide safety information, visit usfa.fema.gov or osha.gov.

Widespread Flu Across Most of U.S.

1/19/2018 (Permalink)

Community Widespread Flu Across Most of U.S. Most severe flu season in years

More and more people are sick with the flu across the country and the American Red Cross has steps people can follow to help prevent the spread of the flu.

Influenza is now widespread in 46 states, up from 36 states just a few days ago. The Centers for Disease Control (CDC) reports the situation is similar to what was seen at the peak of the 2014-2015 season, the most severe flu season in recent years. Most of the time flu activity peaks between December and February, although activity can last as late as May. 

FLU SAFETY

Flu vaccine is the best available way to protect against influenza. CDC recommends that everyone 6 months and older get an injectable flu vaccine as soon as possible. More information, including flu safety checklists in several languages, is available at the flu safety link above. To help stop the spread of influenza:

  • Stay home if you’re sick.
  • Wash hands often, especially after coughing or sneezing. If soap and water are not available, use an alcohol based hand-sanitizer.
  • Cover your nose and mouth with a tissue or sleeve when coughing or sneezing, and throw the tissue away after use. If a tissue isn’t available, cough or sneeze into your elbow, not your hands.
  • Avoid touching your eyes, nose or mouth.
  • Avoid close contact with people who are sick.
  • If traveling, handle your own belongings. Wash your hands often with soap and water.
  • Carry hand sanitizer and anti-bacterial wipes with you. You can use them to wash your hands or wipe down surfaces such as armrests.
  • Bring your own pillows and blankets if traveling – they can act as a shield against the seat itself.

THE FLU AND GIVING BLOOD The Red Cross currently has an urgent need for blood and platelet donors of all blood types to give now to help address a winter blood donation shortage. Donors who are healthy and feeling well are urged to schedule donation appointments and invite others to do the same as soon as possible.

Individuals who are not feeling well on the day of donation will be deferred from giving blood. Those who have the flu should wait until they no longer have flu symptoms, have recovered completely and feel well before attempting to donate. Blood donors must feel healthy and well on the day of donation.

You can give blood after receiving the influenza vaccine if you are symptom-free and meet all other eligibility requirements. Neither the flu shot nor the intranasal vaccine is cause for a blood donation deferral, because there is no risk of transmitting influenza after receiving the vaccines.

DO I HAVE THE FLU? The common signs of influenza are high fever, severe body aches, headache, being extremely tired, sore throat, cough, runny or stuffy nose, and vomiting and/or diarrhea (which is more common in children). If you think you have the flu, call your health care provider. Seek immediate care if you have any of these symptoms:

  • Fast breathing, trouble breathing or bluish skin color.
  • Pain or pressure in the chest or abdomen (adults).
  • Confusion or sudden dizziness.
  • Not drinking enough fluids, not being able to eat, or severe or persistent vomiting.
  • Flu-like symptoms that improve but then return with fever and worse cough.
  • Not waking up, being so irritable that the child does not want to be held or not interacting (children).
  • Fever with a rash (children).
  • No tears when crying or significantly fewer wet diapers than normal (children).

CARING FOR SOMEONE WITH THE FLU If someone in your household does come down with the flu, the Red Cross wants you to know the best way to care for them:

  • Designate one person as the caregiver and have the other household members avoid close contact with that person so they won’t become sick.
  • Make sure the person stays at home and rests until 24 hours after the fever is gone.
  • Designate a sick room for the person if possible.
  • Keep the following either in the sick room or near the person: tissues, a trash can lined with a plastic trash bag, alcohol-based hand sanitizer, a cooler or pitcher with ice and drinks, a thermometer and a cup with straw or squeeze bottle to help with drinking.
  • Keep everyone’s personal items separate. All household members should avoid sharing pens, papers, clothes, towels, sheets, blankets, food or eating utensils unless cleaned between uses.
  • Disinfect doorknobs, switches, handles, computers, telephones, bedside tables, bathroom sinks, toilets, counters, toys and other surfaces that are commonly touched around the home or workplace.
  • Wash everyone’s dishes in the dishwasher or by hand using very hot water and soap.
  • Wash everyone’s clothes in a standard washing machine as you normally would. Use detergent and very hot water, tumble dry on a hot dryer setting and wash your hands after handling dirty laundry.
  • Wear disposable gloves when in contact with or cleaning up body fluids.

DOWNLOAD FIRST AID APP The Red Cross First Aid app includes safety tips on influenza. Download the free app from the app store for your mobile device by searching for “American Red Cross” or by going to redcross.org/apps.

SERVPRO of Palm Desert named Affiliate of the Year

1/19/2018 (Permalink)

Community SERVPRO of Palm Desert named Affiliate of the Year Ronda Henry, SERVPRO of Palm Desert, Affiliate of the Year

CDAR held the 2018 Officers and Directors Installation Dinner at the Lakes Country Club. Over one hundred members and local dignitaries joined us as 2018 President Diane Busch was installed and sworn in by  2018 Women’s Council of REALTORS® President Elect Heather Ozur. 2018 C.A.R. President Elect Jared Martin led the installation of the 2018 Officers and Directors: President Elect Scott Newton, Treasurer Robin DuFault, Past President Diana Bernardi, Directors Linda Cappella, Wendy Formica, Mary Funk, Stacey Grande, Susan Marshall, Maurice Stone, Stephanie Taylor, and Stephenie Zinn.

We also recognized several CDAR members for their hard work in 2017. The 2017 REALTOR® of the Year award was given to Diana Bernardi, who has been a member since 2001, has served on nearly every CDAR committee, and served as CDAR President in 2017. She has also been an integral part of merger talks with the Palm Springs Regional Association of REALTORS®. Judy Zeigler, 2016 REALTOR® of the Year, presented the award.

The 2017 Affiliate of the Year was awarded to SERVPRO of Palm Desert, Ronda Henry, who has been a driving force on the Affiliate committee, in addition to serving as chair of the committee in 2018. Don Fese, 2016 Affiliate of the Year, presented the award.

Presidential Service Awards were given by President Diana Bernardi to Rich La Rue and Maurice Stone for their hard work with CDAR this year, and she also presented a gift to Palm Springs Regional Association of REALTORS® President Lucio Bernal.

Eduardo Garcia, California State Assemblymember, Greg Wallis, the District Director for Assemblymember Chad Mayes, Greg Rodriguez, Legislative Analyst for Riverside County 4th District Supervisor V. Manuel Perez, and Glenn Miller, Indio City Councilmember, were on hand to present President Diana Bernardi and Directors Judy Horn and Carolyn Uhl with certificates thanking them for their service with CDAR leadership. Dignitaries and politicians on hand included Indio Mayor Elaine Holmes, La Quinta Mayor Linda Evans, Palm Desert Mayor Jan Harnik, Indian Wells Councilmember Dana Reed, Palm Desert Mayor Pro Tem Sabby Jonathan, Palm Desert Councilmember Gina Nestande, Rancho Mirage Mayor Pro Tem Richard Kite, Rancho Mirage Councilmember G. Dana Hobart and Rancho Mirage Councilmember Ted Weill.

Director Wendy Formica served as Mistress of Ceremonies for the evening. The invocation was provided by Floyd Rhoades of the Coachella Valley Rescue Mission and the Pledge of Allegiance was led by Mark Hughes of Coldwell Banker. 2018 C.A.R. President Elect Jared Martin led the de-installation of the 2017 CDAR Officers and Directors.

Fire Safety Tips

1/9/2018 (Permalink)

Fire Damage Fire Safety Tips Rancho Mirage Fire Station No. 50 Open House

Rancho Mirage Fire Department Station 50 hosted an open house at their Fire House for chambers members and catered by The Slice and Maracas.  SERVPRO of Palm Desert picked up some information at the station regarding fire safety.

Below are eight important fire safety tips from your Rancho Mirage Fire Department:

#1  Make sure your street number is visible from the street so that public safety personnel can quickly locate your property in case of emergency. 

#2  Prevent landscaping from growing over and around fire hydrants.  The time it takes to search for a fire hydrant could be critical!

#3  Turn off electrical, including ceiling fans, before leaving your residence for an extended period.  Ceiling fan motors can overheat and cause fires if left on for extended periods.

#4  The sale, offering for sale, display, possession or discharge of fireworks by any person or entity within Rancho Mirage is prohibited.

#5  Do not store flammable items near a heat source, such as a hot water heater, as they can combust.

#6  Fire extinguishers should always be kept in the home and checked on an annual basis.  Fire extinguishers are a requirement for businesses.

#7  Keep fresh batteries in your smoke detectors by replacing them twice a year.  A good reminder is to change them when you set your clocks ahead/back for daylight saving time.

#8  Keep a wrench near your gas shut off valve at all times and consider turning off the gas when you leave your residence for an extended period.

SERVPRO of Palm Desert has served the Coachella Valley since 1967.  Give us a call at SERVPRO of Palm Desert and we will help you in the event that there is a fire or flood in your home.  We are available 24 hours a day/7 days a week/365 days a year.

FLOOD DAMAGE CAN BE DESTRUCTIVE TO YOUR PROPERTY

1/2/2018 (Permalink)

Water Damage FLOOD DAMAGE CAN BE DESTRUCTIVE TO YOUR PROPERTY Flood Damage Restoration

As a homeowner, flood damage can be very destructive, and if you do not take care of it right away, the extra water in you home can cause electrical hazards and expensive damage to your home.  It can also lead to the growth of hazardous mold.  Therefore, when the worst happens, you need to call our experts at SERVPRO of Palm Desert so that we can come in with our professionals and equipment to dry out your home as quickly as possible.  

When your home floods it can be one of the most destructive forms of damage you can experience.

We also understand that it is a very stressful time.  That is why our team of caring, trained and professional Water Damage Technicians is here when you need us at any time.  We will lead you through the process, step by step, and do all that is needed efficiently and quickly, so we can get your home and life back to normal as soon as possible.  When the unexpected happens, we at SERVPRO of Palm Desert can be to your home quickly to get you home cleaned up.  With our rapid response, your walls, floors, and personal property will have a much better chance of being restored to its original state.

Sources from outside or inside the structure can cause water intrusions to your home.  Excessive rain can over saturate the ground, which results in hydrostatic pressure.  This happens when the moisture outside your home or foundational wall is greater than the pressure inside.  Since water naturally seeks out lower pressure, this can result in foundational leaks, and even cracking.  We use professional equipment at SERVPRO of Palm Desert to efficiently and quickly remove the water before it begins to cause damage to your structure and other, secondary water problems.  We will also bring in dehumidifiers which work to get rid of any moisture and start moving the air to assist in drying out your home.  Once the water and moisture are entirely removed, we clean, sanitize and treat with an antimicrobial agent to ensure that you don't experience any mold growth.  We work with you each step of the way and can also work with your insurance company so that your claim gets processed as fast as possible.

When you experience any flood damage, contact us right away at SERVPRO of Palm Desert so that we can quickly come out and restore your property.  We have the skilled technicians on hand at all hours to assist you when you call us at 760-346-7270.

Helping Schools Provide Clean, Healthy Environments

8/7/2017 (Permalink)

Commercial Helping Schools Provide Clean, Healthy Environments Back to School season is here!

Educational institutions can depend on their local SERVPRO of Palm Desert for fast, thorough service in the event of fire, water or mold damage.  With 24-hour emergency response, SERVPRO of Palm Desert provides mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to you curriculum.  Your local SERVPRO of Palm Desert also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup.  Our professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. We are trusted by hundreds of insurance companies nationwide.  We have served the Coachella Valley since 1967.  Call us today for a free estimate.  

Dryer Vent Cleaning

8/4/2017 (Permalink)

Cleaning Dryer Vent Cleaning Check your dryer vent on a regular basis.

Excessive lint build up occurs slowly and gradually. You don't realize it is happening. You think that by cleaning out the lint filter after each use you are doing your job and maintaining the dryer. Not quite!

A full load of wet clothes contains about a half gallon of water. Lint is created from the clothes as water is removed during the drying process. This lint will build up in crevices deep down inside the lint filter trap, and all along the dryer vent hose. At the end of the day, your dryer is the number 1 source of fire in the home.

In 1999 the U.S. Consumer Product Safety Commission (USCPSC) developed a report called the “Report on Electric and Gas Clothes Dryers.” In that report, they determined that of the 15,000 fires studied in one year, electric dryers were over 2.5 times more likely to be the cause of the fire than gas dryer. Fires originated most frequently from two places: dryer venting and the lint trap.

What are the warning signs that dangerous lint build-up is occurring in your dryer and venting system? Well, the symptoms may include:

* Clothes take longer and longer to dry

* Clothes don't fully dry

* Clothes are hotter than normal at the end of the drying cycle

* The outside of dryer gets very hot

* The outside exhaust vent flapper does not open very much indicating low exhaust velocity

* Laundry room becomes more humid than it is usually

* Burnt smell is evident in the laundry room

Give us a call at SERVPRO of Palm Desert and we will help you eliminate this fire hazard in your home.

Why Do Carpets Seem to Smell Worse in Hot Weather?

7/25/2017 (Permalink)

Cleaning Why Do Carpets Seem to Smell Worse in Hot Weather? Odors in Carpet Increase in Hot Weather

As the Hot Weather increases so does a little known issue that many SERVPRO carpet cleaners have run into in their daily cleanings. The reason carpets seem to have an odor in hot weather is the volatile compounds, the source of the majority of all odors - become much more easily airborne as the room temperature increases. Bacteria grows quickly as temperatures rise, so a carpet that has no detectable odor before you arrive on the job might soon smell after a hot water extraction.

That's why, for example, an area of carpet soiled by a pet in the winter might not be noticed until it gets warmer in the spring. When a carpet cleaner cleans this hidden urine spot with hot water, the heat and moisture provides food to the bacteria that feeds on urine residues and they start to multiply. Bacteria also feeds on food residues, such as a glass of milk spilled in the winter that was blotted, but not fully cleaned. This kind of soil can smell sour after carpet cleaning. Bacteria multiply very rapidly once activated, thus causing odors to appear quickly.

SERVPRO of Palm Desert technicians have the ability to use their SERVPRO products to deal with these stains and unpleasant odors and clean your carpets "Like it never even happened."

Sound the Alarm, Save A Life

7/10/2017 (Permalink)

Community Sound the Alarm, Save A Life Team up with SERVPRO of Palm Desert, The American Red Cross and our local Fire Department

Sound the Alarm, Save a Life!

 

Every day 7 people die in home fires. You can help change that. This fall, the American Red Cross will team up with fire departments, volunteers, and partners to Sound the Alarm with home fire safety and smoke alarm installation events. Volunteers will install 100,000 FREE smoke alarms in more than 100 at-risk communities across the country. The American Red Cross will also mark a major milestone - they will reach the 1-millionth smoke alarm installation since 2014!!

 

Help us in helping The American Red Cross "Sound the Alarm" about fire safety and prevent these needless tragedies.

 

SERVPRO began a National partnership in March of 2013 with the American Red Cross as the largest corporate sponsor for the Ready Rating Program. SERVPRO has renewed our commitment to the Red Cross by supporting the Home Fire Preparedness Campaign. The Home Fire Preparedness Campaign aligns with SERVPRO of Palm Desert residential market and is aimed at reducing home fire deaths and injuries across the Coachella Valley.

 

Go to soundthealarm.org to learn how you can make a difference.

2017 Nine Cities Blood Drive Challenge

7/10/2017 (Permalink)

Community 2017 Nine Cities Blood Drive Challenge Ronda Henry, SERVPRO of Palm Desert, giving blood at the Nine Cities Blood Drive Challenge

The 2017 Nine Cities Blood Drive Challenge is on! Coachella Valley communities are going head-to-head to collect the most LifeStream blood donations to assist local hospital patients.  Our very own, Ronda Henry of SERVPRO of Palm Desert gave her donation this past weekend at the Palm Desert Community Center.

 

Speaking of challenges, summer is the most challenging time of year for hospitals to maintain ample blood supplies for emergency and everyday needs. Your help at this time is especially critical!

Round up the neighbors – donate blood – make your city #1!

 

Those who give the gift of blood are helping everybody. Donating blood is one act in which society prospers. Think about it – there are no specifics from donors when it comes to giving blood, no questions as to their motivation, and no limits on the gratitude of those on the receiving end of this priceless gift. Clearly, blood donation matters.  At SERVPRO of Palm Desert, we care about saving lives in our Coachella Valley.

 

 

Nine Cities Blood Drive Challenge Schedule:

PALM DESERT: Saturday, July 8, 8 a.m. – 2 p.m.
Community Center, 43900 San Pablo Ave.

COACHELLA: Thursday, July 13, 12:30 – 6:30 p.m.
Senior Center, 1540 7th St.

CATHEDRAL CITY: Friday, July 14, 12 – 6 p.m.
library, 33520 Date Palm Drive

LA QUINTA: Saturday, July 15, 8:30 a.m. – 2:30 p.m.
Wellness Center, 78450 Avenida la Fonda

PALM SPRINGS: Wednesday, July 19, 12 – 6 p.m.
Palm Springs Teachers’ Association, 180 N. Luring Drive

INDIAN WELLS: Friday, July 21, 8 a.m. – 1 p.m.
Indian Wells Golf Resort, 44500 Indian Wells Lane

RANCHO MIRAGE: Wednesday, July 26, 10 a.m. – 3 p.m.
library, 71100 Highway 111

INDIO: Thursday, July 27, 11 a.m. – 5 p.m.
Teen Center, 81678 Ave. 46

DESERT HOT SPRINGS: Saturday, July 29, 9 a.m. – 3 p.m.
Health and Wellness Center, 11750 Cholla Drive

 

For more information or to make an appointment to give blood, call 800-879-4484.

Why Duct Cleaning?

7/10/2017 (Permalink)

Cleaning Why Duct Cleaning? Improve the Quality of Your Indoor Air with Duct Cleaning

SERVPRO of Palm Desert is offering Duct Cleaning Services. We have been so successful in our training and implementation of this service. This is a much needed value to our Fire & Smoke Damage Restoration jobs, Mold Remediation, Cigarette Smoke, Cigar Smoke and various other related jobs.

 

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates. Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO of Palm Desert will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

Helps to restore peak energy efficiency.

May help to eliminate offensive odors.

Helps reduce the potential for mold growth.

For more information on duct cleaning contact your SERVPRO of Palm Desert today at 760-346-7270. We are nearby and ready to serve you.

Discovering Sources of Water Damage

3/30/2017 (Permalink)

Water Damage Discovering Sources of Water Damage Broken Supply Line in Back of Toilet

SERVPRO of Palm Desert is a reliable and trusted water damage company with plenty of experience to get the job done quickly and efficiently. We always advise our customers to address the damage issue before it escalates and causes more damage to your property. We are available around the clock, 24 hours a day, 7 days a week, 365 days a year. We are dedicated professionals that are ready, willing, and able to clean up after any size disaster.

Discovering Sources of Water Damage

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be turned off.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO of Palm Desert, we are experts at mitigating water damages. Our skilled technicians work quickly and efficiently to extract the water, assess the damage, install drying equipment and dry your property to its preloss condition. SERPVPRO can provide you with the information and services you need to make water damage “Like it never even happened.”  Call us today 760-346-7270. We are here to help! 

ELIMINATE MOLD PROBLEMS

3/2/2017 (Permalink)

Mold Remediation ELIMINATE MOLD PROBLEMS Mold Odors in the Laundry Room

SERVPRO's Palm Desert Remediation Can Eliminate Mold Problems


No one wants mold damage anywhere in their home, but the laundry room is a common and frustrating area where it makes itself known. You try to remove the mold yourself without success and finally ask, "what company near me holds the key to complete mold remediation?" The answer is SERVPRO, your local mold management and remediation experts. 
 
It is not surprising that mold damage plagues your Palm Desert laundry room. Plenty of organic material and a wide range of microbial accelerants lie in your laundry room. The area is isolated, in an out of the way corner of your home. The long term leaks on the back of your washer itself is a treasure trove of nooks and crannies that hide mold growth. You sniff the musty odor every time you open the door to the laundry room.  
 
Dealing with persistent mold is not a do it yourself job. All your efforts fail because mold is a tricky problem that requires remediation experts from SERVPRO to conquer. Mold can hide behind cabinet areas in places you may not be able to visibly see. Hoses and other plumbing connections may be examined for leaks and evidence of mold growth. 
 
The washer and dryer themselves are possibly a source of mold contamination. Our Mold Professionals may require a Mold Test by a 3rd party for air quality and spore count. If Hoses and seals are the problems, a referral to an appliance repair specialist makes sense. Proper Containment and Mold Remediation can move your laundry room back to fresh-smelling instead of odor-creating. 
 
If you have concerns and detect odors or see suspect microbial growth, call our friendly staff at SERVPRO of Palm Desert (760) 346-7270 to set up a consultation.

Common Causes of Water Damage

3/2/2017 (Permalink)

Water Damage Common Causes of Water Damage Sudden Water Damage in your home

Water damage in Palm Desert is one of the worst nightmares a homeowner has to face. Not only does it require a tedious cleanup process, it can also cause secondary damage to your property in such as furniture, drapes, and bedding. If that’s not enough, water can also weaken your home’s foundation and eventually cause mold problems when left to sit for too long.


For most Palm Desert homes, water damage can be caused by a number of things. Here are some of the common causes of water damage.


Natural disasters


Rain or microburst and sudden storms can all trigger water build up. While we have no control over natural disasters, you can take some precautionary measures to minimize the damage to your home.


Be sure to keep your gutter and downspouts clean and free of debris in order to successfully direct water away from your home. In case water gets in your home, be sure to act immediately once the storm has passed to prevent further damage to your property.


Plumbing problems


Plumbing problems such as clogged drains, A/C Condensation lines, overflowing toilet and leaks under the kitchen sink are some of the common causes of  Palm Desert water damage in homes.


To keep your Palm Desert plumbing in good working order, please refrain from pouring fat and grease down the drain. Also, avoid throwing anything other than toilet paper down the toilet. You have your trash cans for that.


Burst or leaking pipes


Because the pipes tend to be hidden away, Palm Desert leaking pipes are often left unnoticed. By the time they learn about it, it’s too late. Even small leaks cause an increase in moisture, making your home an ideal environment for mold to grow. Because of this, it is important to have your pipes routinely checked to ensure that they are functioning properly.


Problematic appliances


Water heater and washing machines are the 2 main appliances that can cause water damage in residential homes. As these items get older, their pipes, tubes and other parts begin to wear out.


A hot water tank, for instance, can result in water being spilled. This can cause flooding inside the house, damage the floors and some of your furniture as well. It is important to check the condition of these appliances to ensure that they are in good working order. The damage caused by failed household appliances can be as devastating as natural disasters.


If you or someone you know needs help with water damage cleanup or restoration, please call SERVPRO of Palm Desert in the soonest possible time. Time is of the essence when dealing with water damage, so it is important that you call as soon as you can.

FLOOD DAMAGE CAN BE DESTRUCTIVE TO YOUR PROPERTY

12/22/2016 (Permalink)

Water Damage FLOOD DAMAGE CAN BE DESTRUCTIVE TO YOUR PROPERTY Flood Damage Causes destruction to your property

Flood damage can be very destructive to your property.

Flood Damage Restoration

As a homeowner, flood damage can be very destructive, and if you do not take care of it right away, the extra water in your home can cause electrical hazards and expensive damage to your home. It can also lead to the growth of hazardous mold. Therefore, when the worst happens, you need to call our experts at SERVPRO of Palm Desert so that we can come in with our professionals and equipment to dry out your home as quickly as possible.

When your home floods it can be one of the most destructive forms of damage you can experience.

We also understand that it is a very stressful time. That is why our team of caring, trained and professional Water Damage Technicians is here when you need us at any time. We will lead you through the process, step by step, and do all that is needed efficiently and quickly, so we can get your home and life back to normal as soon as possible.  When the unexpected happens, we at SERVPRO of Palm Desert can be to your home quickly to get your home cleaned up. With our rapid response, your walls, floors, and personal property will have a much better chance of being restored to its original state.

Sources from outside or inside the structure can cause water intrusions to your home. Excessive rain can over saturate the ground, which results in hydrostatic pressure. This happens when the moisture outside your home or foundational wall is greater than the pressure inside. Since water naturally seeks out lower pressure, this can result in foundational leaks, and even cracking. We use professional equipment at SERVPRO of Palm Desert to efficiently and quickly remove the water before it begins to cause damage to your structure and other, secondary water problems. We will also bring in dehumidifiers which work to get rid of any moisture and start moving the air to assist in drying out your home. Once the water and moisture are entirely removed, we clean, sanitize and treat with an antimicrobial agent to ensure that you don’t experience any mold growth. We work with you each step of the way and can also work with your insurance company so that your claim gets processed as fast as possible.

When you experience any flood damage, contact us right away at SERVPRO of Palm Desert so that we can quickly come out and restore your property. We have the skilled technicians on hand at all hours to assist you when you call us at 760-346-7270.

 

24 HOUR EMERGENCY WATER DAMAGE SERVICES PALM DESERT

10/28/2016 (Permalink)

Water Damage 24 HOUR EMERGENCY WATER DAMAGE SERVICES PALM DESERT SERVPRO of Palm Desert provides 24 Hour Water and Fire Damage Restoration Service in the Coachella Valley

SERVPRO of Palm Desert is available 24 hours a day for water emergencies, large or small. When you area dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

WE ANSWER the PHONE READY to HELP

CALL TODAY - 760-346-7270

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Palm Desert has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business.

WHAT TO EXPECT 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed. 

Our SERVPRO Representative will ask several questions:

* Your name and contact information

* Your insurance information (if applicable)

* The street address of the water-damaged home or business

* When did the flooding or water damage occur?

* What caused the water damage (if known)?

* Is there electricity available (on site)?

* What is the year your home or building was built?

About SERVPRO of Palm Desert

SERVPRO of Palm Desert specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Is My Water Damage Covered by Insurance

8/5/2016 (Permalink)

Water Damage Is My Water Damage Covered by Insurance Discovering Water Damage to my home

For many homeowners, the fear of discovering Water Damage somewhere in their home is among their top concerns. This is because water damage can happen quickly, and can be expensive and challenging to fix.

Most homeowners assume that because Water Damage is commonplace, that it is covered as part of their homeowner’s insurance. However, there are different kinds of water damage, which may or may not be included, depending on your insurance policy. Below is an overview of different kinds of water damage, and what you can expect from your insurance. 

 General Water Damage

Most homeowner’s insurance covers sudden or accidental water damage inside your home, which includes water line leaks, burst pipes, and if your appliances or sinks begin to overflow or leak. In many cases, burst pipes and appliances are covered by residential insurance policies, but there are often stipulations that must be taken into consideration. 

For example, most insurance companies consider “water damage” to refer to water which hasn’t entered your home through the ground or your sewer lines, so if your problem is a result of these factors it may not be covered. 

Additionally, if you are planning to be away from your home for more than a day, consider shutting off the main water supply, and coordinate to a friend or neighbor to check up on the state of your home while you are away. If you don’t take these precautions before going away, your insurance company may reject your insurance claim. If you’re traveling for business or taking a vacation, make sure to coordinate accordingly to ensure that your home is safe while you’re away.

 Sewer Line Backups

If “clean water” insurance claims refer to water, which has entered your house through your plumbing, then “dirty water” refers to the water found in your sewer line, drains, septic tank, downspouts, and eaves troughs.

Sewer line issues can happen for a variety of reasons, including freezing and thawing pipes, homeowner damage during landscaping and renovations, and when rain or snow overwhelms the city sewer system, causing sewer lines to back up into residential homes.

In most cases, sewer backup isn’t a standard feature and it may not included in your property insurance. However, it can usually be added as optional coverage, and is especially useful if you live in a rural area which is prone to flooding, or which requires you to have a septic tank or sump pump. 

Protect your Home

Your home is arguably your most valuable asset, and as a result, it’s important that you stay informed about how to protect it. If your home has encountered water damage and is in need of emergency services call SERVPRO of Palm Desert.

Why Do Carpets Seem to Smell Worse in Hot Weather

7/25/2016 (Permalink)

Cleaning Why Do Carpets Seem to Smell Worse in Hot Weather Odors in Carpet Increase in Hot Weather

As the Hot Weather increases so does a little known issue that many SERVPRO carpet cleaners have run into in their daily cleanings. The reason carpets seem to have an odor in hot weather is the volatile compounds, the source of the majority of all odors - become much more easily airborne as the room temperature increases. Bacteria grows quickly as temperatures rise, so a carpet that has no detectable odor before you arrive on the job might soon smell after a hot water extraction. 

That's why, for example, an area of carpet soiled by a pet in the winter might not be noticed until it gets warmer in the spring. When a carpet cleaner cleans this hidden urine spot with hot water, the heat and moisture provides food to the bacteria that feeds on urine residues and they start to multiply. Bacteria also feeds on food residues, such as a glass of milk spilled in the winter that was blotted, but not fully cleaned. This kind of soil can smell sour after carpet cleaning. Bacteria multiply very rapidly once activated, thus causing odors to appear quickly.

SERVPRO of Palm Desert technicians have the ability to use their SERVPRO products to deal with these stains and unpleasant odors and clean your carpets "Like it never even happened" 

Hazardous Material Testing During Water Damage, Mold Damage, & Fire/Smoke Damage

7/25/2016 (Permalink)

Water Damage Hazardous Material Testing During Water Damage, Mold Damage, & Fire/Smoke Damage Dealing with Asbestos when performing a Water Damage, Mold Remdiation or Fire Damage

Asbestos and lead based paint were commonly used in building construction before their hazardous properties were discovered and they were outlawed in 1977 and 1978 respectively. Suppliers were allowed to use their existing inventories but no new lead or asbestos containing products could be introduced. As a result, these hazardous materials can be found in buildings that were constructed up through the mid to late 1980’s. Asbestos can be found in roofing and siding materials, insulation, drywall and drywall mud, ducting, flooring, adhesives, “popcorn” ceilings, among other sources.  If these materials are in a home and left undisturbed they are general harmless. It is only when they are disturbed (released into the air) and inhaled that they become harmful.

During the course of water damage remediation, mold remediation, fire or smoke damage these materials may need to be removed, drilled into, or they have fallen down such as a ceiling.  It becomes necessary for SERVPRO of Palm Desert to call in a licensed California lead and asbestos professional to come to the job site to take samples and have them tested for these hazardous materials.

If Asbestos is found, a California Asbestos Consultant (CAC) must write an asbestos removal plant, which is a plan for abatement that tells the licensed abatement contractor exactly how to safely remove or contain the asbestos. Removal is complex must be done only by a contractor with a special license and approved by the Federal Government.  Asbestos professionals are listed on the Cal OSHA website at http://www.dir.ca.gov/data-bases/doshcaccsst/caccst_query_1.html.

Lead most commonly found in older paint has the same requirement to be tested on homes or commercial buildings built before 1978. If the tests confirm the presence of lead in an area such as drywall SERVPRO has been trained and certified to use Lead Safe Practices in the removal of these materials. When dealing with lead based paint, it is critical to stabilize any deteriorated (peeling, chipping, cracking, etc.) paint in a lead-safe manner.

SERVPRO is always concerned with education and best practice safety procedures.  We are proud to belong to a company concerned with our customers and our employees.  

Neighbor Detects Water Damage from Sun City Palm Desert Home

7/12/2016 (Permalink)

Water Damage Neighbor Detects Water Damage from Sun City Palm Desert Home Toilet Supply Line Causes Water Damage

Neighbor Detects Water Damage Coming from a Sun City Palm Desert Home

Good neighbors are there to help each other out whenever they can. Whether it is watching each other’s children, baking treats for one another or even spotting water damage coming from your home, it is always nice to know that your neighbor is looking out for you. 

At SERVPRO of Palm Desert, we recently had a homeowner call us after her neighbor had noticed water coming out of the front door. That much water leaking from the house looked suspicious, so the neighbor called the homeowner about the leaking water. It turns out the homeowner was out of town, so she contacted SERVPRO of Palm Desert for service and we became her eyes for her to assess the situation and give her an update. We were able to provide her with pictures and a short video so she could see where the damage was at. This was very helpful so this customer did not have to cancel her vacation plans and rush home.

Upon SERVPRO of Palm Desert arrival, it was discovered that the water was coming from the upstairs bathroom, as the supply line was leaking.

Project Manager, Greg Gallegos, updated the home owner and explained his initial inspection. He determined that the project was definitely something SERVPRO of Palm Desert could take care of in no time, so he called Crew Chief, Alex Diaz, and the rest of the team out to the home to start the water removal process. 

Due to the age of the home an asbestos test was ordered, which fortunately came back negative. In the meantime water was extracted and drying equipment was set up in order to dry the subflooring. Since it was determined safe to open walls and the ceilings SERVPRO of Palm Desert proceeded with the dry down remedies to dry down this home with speed and efficiency.  

The homeowner was so thankful to her neighbor and our team for being on the lookout for water damage and taking such great care of her home. We were happy to help! If you find water damage in your home, contact SERVPRO of Palm Desert today. We are experts in water damage removal and mold remediation. 

Water Damage Found Returning From Vacation

6/24/2016 (Permalink)

Water Damage Water Damage Found Returning From Vacation Water Damage Emergency after Returning from Vacation

There’s nothing worse than returning home from a great vacation, only to find that your home is filled with water damage because a pipe started to leak while you were away. Not only do you have to fix the leak, but you also have to clean up the water damage as soon as possible, so it doesn’t spread any further. Fortunately, homeowners can call SERVPRO of Palm Desert any time of day and our crew can come out to your home to remove the damage. 

A homeowner recently contacted us after discovering a pipe burst in her kitchen. To make matters worse, the homeowner had just returned from a vacation, so she wasn’t sure how long it had been leaking or whether or not the leak had caused damage to other areas of the home. Even though it was after normal business hours, the homeowner called SERVPRO of Palm Desert, knowing that we worked all hours of the day. We immediately sent our Project Manager, Randy Bernal, out to inspect the damage that same night. 

In addition to the kitchen, Randy detected water damage in the living room and bathroom. His first job was to turn off the water source. He then called Crew Chief, Greg Gallegos out to help create a remediation plan. Once the SERVPRO of Palm Desert crew arrived, they began working on the water damage right away.  First, they extracted all of the standing water. They then had to remove the baseboards, ventilate the walls, and drill the toe kicks under the cabinets in the kitchen. High Velocity Air Movers and Dehumidifiers were placed to expedite the drying in the kitchen and the rest of the remaining water damage in the home. 

The homeowner was so pleased with our work. She told us how relieved she was that our team was able to remove all of the water damage and do so in such a timely manner. We were happy to help! If you discover water damage in your home, contact SERVPRO of Palm Desert today! We can be out to your home in no time!  

Sewage Damage Tips

6/10/2016 (Permalink)

Water Damage Sewage Damage Tips Sewage Damage in your home can be the breeding ground of bacteria and pathogens

Sewage Damage Tips You Can Use

 Although many residential and commercial property owners know that water damage can be problematic, it's important to note that sewage damage can have even more devastating effects. Learn more about sewage damage and how attaining professional restoration services can help by reviewing the following data:

 Sewage Damage: A Brief Overview

In general, sewage damage results from a backed up toilet or burst sewer pipe. The sewage damage results from black water, the most severe of the three water categories. Here is a brief overview of the three categories:

1. Category One

The water in category one is clean and does not contain contaminants that could give rise to disease or illness.

2. Category Two

The water in category two is grey. This type of water has a substantive degree of physical, biological, and chemical contaminants.

3. Category Three

The water in category three is black water. This is the most dangerous of all types. It can be a breeding ground for harmful bacteria and pathogens that cause disease.

Although preventing your home or office from being subjected to sewage damage is an excellent idea, there is no way to ensure that the damage will not transpire. Since this is the case, it's important that you have a firm plan of action in place to ensure that you can handle any sewage damage that transpires on your commercial or residential property. Here are several sewage damage tips that you should implement:

1. Don't touch or walk around any regions of the property that have been contaminated. Instead, call a professional plumber to address the problems.

2. Call a professional team of sewage damage specialists. These individuals should be able to complete the restoration process with expedience and excellence while simultaneously offering impeccable customer service.

3. Do not attempt to complete the restoration process on your own. In addition to being unhealthy, this course of action could entail physical injuries. Additionally, water damage restoration requires specific tools that most homeowners and commercial leaders do not own. Although you may think that a do-it-yourself approach will save you money, you will likely lose money in the long run due to a lack of knowledge as well as a lack of tools.

 Conclusion

In the event that you find yourself subjected to sewage damage, it's important that you attain professional assistance immediately. With many years of experience in the water damage restoration industry, specialists can provide you with the high-quality services you need and deserve.

Is Mold Lurking in your Home or in a Potential Home You Want to Buy.

5/26/2016 (Permalink)

Mold Remediation Is Mold Lurking in your Home or in a Potential Home You Want to Buy. How Mold Affects Your Health and Your Home's Value

How Mold Affects Your Health and Your Home's Value

Mold doesn't always rack up medical bills, but it will wreak havoc when you put your home on the market.

If you think your home is mold-free, you’re probably wrong.

As a fungus, mold is in soil and spreads to new locations by releasing spores into the air. It can travel through an open window or follow you inside through the front door.

But mold only becomes dangerous when it is able to attach itself to organic material and grow and spread with the right humid conditions.

Moisture allows the mold that’s already there to grow and colonize, and reproduce and spread.

People's reactions to mold vary depending on individual predispositions to mold and the type of mold growth, from no symptoms to sore throat and itchy eyes, heightened asthma problems, skin rashes and in some cases autoimmune disease from prolonged exposure. Because medical issues can vary so greatly, it doesn't matter which type of mold may be growing or how you're feeling, all visible mold growth in your home should be removed and the source of moisture repaired to ensure growth does not occur again.

Health effects are the first reasons to rid a building of mold. The second reason is the resale value and marketability of a property. Nobody wants to purchase a seller’s mold issue.

Whether you’ve lived there for decades or you haven’t even closed on the place yet, evidence of mold can trigger dozens of questions. To avoid getting lost in the details, ask a few simple questions to help you get to the root of the cause, figure out how to fix the problem and how to move forward.

What's causing the mold to grow? It could be a leaky pipe, humid basement or a hurricane that flooded your entire first floor. The size of the problem is less important than your ability to repair the source of moisture. It’s imperative to stop further moisture intrusion, otherwise, the mold will just continue to grow and spread.

Mold growth in a basement, attic or crawl space is relatively common because residents don't see these areas often, and they can be very humid.

An understanding of how mold grows in the home and the potential for adverse health effects has changed the way people look at fungus, even if it's not causing you problems, you have to kill growing mold and reduce moisture levels to prevent its return.

Bigger disasters, such as hurricanes or a pipe burst, will likely require major remediation efforts, since surfaces exposed to moisture aren’t isolated. A flooded basement, for example, could see widespread mold growth.

Who should you talk to about it? To ensure you address any evidence of mold growth appropriately, it’s best to talk to a Professional who specializes in inspecting homes and checking for mold. SERVPRO of Palm Desert may recommend you inquire about an initial mold spore test from a Certified Hygienist to obtain a written protocol for the work to be performed.

 You want to make sure that you have professionals who deal with Mold Remediation on a regular basis, as opposed to one person coming out who is a drive-by repair, handyman kind of service who doesn’t understand the scientific aspect of it.

If you haven't yet closed on a home and you find mold, it’s typically a good idea to hire your own professional to assess the situation to avoid having the wool pulled over your eyes by a desperate seller.

Some things to look out for: Phrases like “mildew” and “mold-like substance” are misleading. Mold and mildew are both fungi, and they can cause health problems. Nobody differentiates between mold and mildew – they both are just as risky as the other.

How do you get rid of it? The spectrum of mold growth removal can range from a simple at-home cleaning to a heavy-duty remediation process that requires residents leave until conditions are safe enough to inhabit the home again. For spaces that are just a little too humid, a dehumidifier that's the right size will help to keep moisture levels in the air below 50 percent, which is the threshold for many types of mold to grow.

Contrary to popular belief, bleach is not an effective remedy. It will just keep coming back, especially if it’s growing on the paper on the drywall.  Sprays specifically designed to kill mold are more effective, and mold-killing primer can be used to seal the surface once the mold is removed. While simple at-home fixes and smaller remediation processes are typically resolved quickly, larger mold problems could take a few days to completely mitigate.

In the case of mold from leaks and water damage, you need to not only repair the source of water, but also remove affected surfaces, kill any fungi and treat anything you cannot remove, like a painted concrete wall in your basement, to prevent mold growth from returning.

Another way to reduce the chances of mold returning to the area is to get rid of its food source, and one option is to ditch regular drywall for fiberglass drywall. Fiberglass is not consumable; it’s not edible for mold. Fungus only eats or consumes carbon-based materials or organic materials that used to be alive.

How do you make a deal when there’s mold? Any kind of major defect can break a deal or have a big impact on negotiations when buying a home, and mold is no exception.

Mold is without question one of the most prevalent risks you can come up [against when] buying and owning a house states SERVPRO of Palm Desert.

It’s not worth risking the potential health issues, and mold will simply continue to devalue your property until the problem becomes so rampant that the home is uninhabitable. Nobody wants to purchase a seller's mold issue. Attic mold almost never affects the indoor air quality in the living space, but it sure threatens real estate deals.

Regardless of whether you’re on the buying or selling end of the transaction, be sure you understand the laws about informing a purchasing party about home defects. The law in most states, generally, is that you have to disclose all known risks, which includes evidence of mold in the home. Providing the details of a previous inspection, mold lab test results or even simply stating that stains on a wall might be mold could be considered sufficient disclosure.

Evidence of mold will change the way sellers are able to negotiate, but it’s better than being found guilty of nondisclosure. How the buyer will want to proceed varies depending on the individual and where you live. 

The buyer and seller can agree upon a reduction in the sale price, leaving the buyer to make repairs.

The other option is to negotiate that the seller makes all repairs before closing or the buyer taking possession of the home. The is the best way to ensure you make it Like It Never Even Happened!.

For more information and a free estimate call SERVPRO of Palm Desert 760-346-7270.

WHAT IS MOLD?

5/12/2016 (Permalink)

Mold Remediation WHAT IS MOLD? SERVPRO Mold Remediation Technician experienced and trained to take care of your home!

 Mold is a fungus that reproduces by spreading tiny spores everywhere. Each and every day, there are millions upon millions of mold spores just drifting through the air, both indoors and outdoors. However, when mold finds moisture indoors it clings to the surface of the damp object or structure and begins increasing and digesting whatever it latches on to in order to survive.  SERVPRO of Palm Desert, a home restoration company that focuses on mold damage remediation in the cities of the Coachella Valley, knows that excessive mold can be a potential threat to the health and well-being of your family. Therefore, our experienced technicians conduct mold removal and mold remediation assessments to determine if the presence of mold is a hazard.

According the U.S. Environmental Protection Agency, “Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.”  The negative effects of mold are even greater for the elderly, young children, and those with sensitive respiratory systems. There is a lot of buzz recently amongst health enthusiasts about SBS (sick building syndrome). The U.S. Environmental Protection Agency stated that, “(SBS) is used to describe situations in which building occupants experience acute health and comfort effects that appear to be linked to time spent in a building.” SBS is alarming because homeowners complain of symptoms like unexplainable fatigue, nauseating headaches, eye, nose, or throat irritation, dry cough, dizziness and nausea, and sensitivity to odors. If a building is contaminated residents are at a much greater risk to contract an unwanted illness.

There are many reasons why your residence might be identified as an SBS property. A thorough investigation by a SERVPRO of Palm Desert technician is necessary to determine an official diagnosis. However, there are some telltale signs, such as mold around stagnant water, which can hint that the mold spores in your home are hazardous and you want to get your place checked out immediately.

If you have visible mold in your home, contact us at SERVPRO of Palm Desert today. Our technicians are friendly, well-trained, and able to determine the problem and course of action necessary to fix it. 

When Choosing the Best Carpet Cleaning Company

5/3/2016 (Permalink)

Cleaning When Choosing the Best Carpet Cleaning Company Choosing the Best Carpet Cleaning Company for your Carpets!

When it comes to carpet cleaning SERVPRO of Palm Desert has over 36 years of experience. Carpet has many advantages as a flooring material, but spills can leave stains and daily traffic takes its toll. SERVPRO of Palm Desert wants you to know the methods of cleaning to help your carpets look better and last longer.

Regular Vacuuming provides the first line of defense against soil and grit that can damage the carpet fibers. But carpets also need regular professional cleaning to keep them looking their best. SERVPRO of Palm Desert recommends planning to thoroughly clean your carpets every 12 to 18 months, more often in high-traffic areas. If you have light-color carpet and/or kids or pets, you may need to clean more often per year. Always follow the carpet manufacturer's cleaning guidelines.

SERVPRO offers several methods of cleaning:

Bonnet Cleaning: A less aggressive method for short piled carpets.

Hot Water Extraction: A deeper cleaning method for all carpet types.

Deluxe Precondition and Rinse: Helps restore deeply soiled areas.

Showcase Premier Cleaning: The most thorough cleaning method in the industry.

Dry Cleaning: When color-fastness is an issue.

When you hire a professional you have so many companies to choose from, however SERVPRO of Palm Desert maintains training and teaching our staff on the kinds of carpets, best methods available and best equipment for the job. Not only does a professional have far more powerful equipment than you're likely to buy or rent, they have far more experience removing stains. If you would like a free estimate please give us a call. 

Don’t be the next Victim of a Pesky Slab Leak

4/13/2016 (Permalink)

Water Damage Don’t be the next Victim of a Pesky Slab Leak SLAB LEAK IN FOUNDATION CAUSING WATER DAMAGE

If you hear running water when all your water is turned off, or there is excessive water or mold under your carpet, or your water bills are alarmingly high, your residence may very well have a slab leak. 

A slab leak is when a pipeline under your house's foundation or along the walls develops a steady leak. The water that consistently streams out of the broken pipe under your foundation's "slab" may cause severe damage to the floorboards. This is troubling because if the foundation of your building becomes unstable it puts the whole building in danger. A building with a nagging slab leak is also a structure that has the possibility of collapsing. Slab leaks are plumbing disasters because they can be costly and time consuming to fix.  However, the experienced technicians at SERVPRO of Palm Desert, a water damage restoration company in the Coachella Valley, are experts in water damage removal and will locate the source of the leak without destroying all the other quality property around it.

Here are some causes of why a slab leak can occur in your home:

  • Bad Pipes from the Beginning: Sometimes when homes are built the pipes under the home are fitted inadequately from the beginning.  If the initial construction crew used cheap pipe fitters or inexpensive plumbing materials, then the possibility of the piping system breaking is higher with the ebb and flow of the water pressure through the years.
  •  Old Pipes: If your residence was built more than ten years ago, then there is a high chance that soil, sand, or gravel can rust the pipes and rusty pipes can burst easily.
  • Abnormal Water Pressure: Piping is often made of copper. Small pipes that are made of copper can raise the water pressure and the pipe will just burst open. 
  • At SERVPRO of Palm Desert the last thing we want is for your house to collapse or your water bill to soar because of a pesky slab leak. No matter what sort of water damage repair you may need, SERVPRO of Palm Desert has a talented team of technicians that can fix slab leaks with minimal damage to the surrounding areas of your home. 

    HOW TO CHOOSE THE RIGHT MOLD EXPERT

    3/30/2016 (Permalink)

    Mold Remediation HOW TO CHOOSE THE RIGHT MOLD EXPERT Mold is a service SERVPRO of Palm Desert Performs

    Choosing the right mold removal expert is a decision not to be made lightly. Since the mold can cause health effects, you want thee job is done right, you want to make sure you hire the right company.

    Mold remediators are not created equal. Finding a qualified professional, who is trained in the treatment and removal of mold, can be difficult.

    Here’s what to look for when hiring a mold removal expert.

    Check for certification

    Make sure that the mold remediation company you hire is certified, licensed and insured. Ask about their experiences and certifications to make sure they have received relevant training. Any contractor who is unwilling to share their certifications should set off as a warning bell.

    Ask for referrals

    Make sure that the expert you hire can provide you with at least 3 references – names and numbers of customers they’ve worked for in the past. Try to contact at least 2 of these customers to see if they are satisfied with the contractor’s services.

    Ask questions

    Don’t be afraid to ask questions to make sure you hire the right one. They should be willing to answer any questions you may have. If the contractor dismisses your questions or demeans your concerns, then you might want to look elsewhere.

    • Do your workers wear protective gear?
    • What type of mold inspection do you conduct?
    • Do you contain the area properly?

    GOT WATER DAMAGE? HERE'S WHEN & WHY YOU NEED A SPECIALIST

    3/16/2016 (Permalink)

    Water Damage GOT WATER DAMAGE? HERE'S WHEN & WHY YOU NEED A SPECIALIST HOW TO CHOSE A WATER DAMAGE SPECIALIST

    The thing about being a water damage and repair specialist is that no one seems to care about what you do until they desperately need your help. What is it a restoration expert does and when and why someone would need to hire one. Here’s what SERVPRO of Palm Desert has to say.

    What exactly does a water damage and repair specialist do?

    “What we do is we save people tens of thousands of dollars,” “Because if you have water running all over your carpets and through your walls and you don’t dry it in under 48 hours, you’re possibly going to get mold and excessive damage.”

    Basically what SERVPRO of Palm Desert does is come into your home after you’ve had major water damage of some kind, whether it’s a broken pipe, build up in a crawl space, or flooding from a natural disaster.

    Why is it important to call a professional?

    Water damage can be fast and it can be dramatic. If you call quickly enough, the SERVPRO team can get in there, get everything dried up, prevent damage like warped floors, cracking sheet rock, etc. and get your life back to normal within three or four days. “But if it turns to mold, then everything has to be properly contained, the air has to be tested, and suddenly you have a huge demolition project on your hands.”

    There is a special protocol for cleaning up sewage; you can’t just wipe it up. If it touches anything porous, you have to cut it out and dispose of it and you need to be doing that while wearing Personal Protection Equipment (basically a hazmat suit). After all, sewage water can contain bacteria that can get you and your entire family really sick. The thing is, you may actually not even realize that your water damage is sewage, but if you have a broken pipe below your sink and there are three or four months of potato peels under your house, that’s considered hazardous waste. SERVPRO has trained technicians who will come in with state-of-the-art equipment to handle all of the clean up making it possible for the homeowner to live in their home safely again.

    What are the most common problems water damage specialists see?

    SERVPRO of Palm Desert sees a lot of water damage caused by human carelessness, like the dad who flushed a diaper down the toilet not once, but twice, or the woman who threw a towel that knocked a faucet on and then went out to lunch for three hours while her entire house flooded. But there’s also the other kind of damage, which is caused by pipes breaking or a toilet overflowing and going unnoticed. And sometimes pipes that break do so in places that are totally out of sight, so no one even realizes until they smell the one or two feet of sewage that’s been building up under the house.

    Regardless of how or why the damage occurs though, it’s important to bring in a professional to fix it because if you don’t dry a space out properly, you can easily end up spending thousands and thousands of dollars after the fact.

    When should I call a water damage specialist?

    SERVPRO of Palm Desert says a plumber fixes the problem; a water damage specialist helps clean it up. You want to get a professional in as quickly as possible to minimize permanent damage, so even if you can only get the water source shut off, it’s okay to go ahead and call.

    How much will it cost?

    One of the things homeowner’s ask first is “How much will this cost? It can be shocking to hear and understand why a water damage emergency call is so expensive. However the secondary damage to a home by leaving the water damage for a few days without taking care of it can be multiplied several times with more secondary damage happening to the home like mold.

    SERVPRO of Palm Desert will come out to assess the damage and help our customer with the process of estimating the loss and help them through the insurance claim process to make it easier for them.

    Again though, what’s most important is to get a reputable professional company who can get there as fast as possible. The longer the water sits there, the more it’s going to move up the walls or down the hallways, and the more the water moves, the more it’s going to cost.

    What should I do while I’m waiting for the specialist to arrive?

    If it’s safe to do so, turn off power outlets and appliances near or in the flooded areas. Make sure the water source is turned off and then remove anything on the floor, including wet rugs if you can. You’ll also want to mop up as much water as possible to keep it from spreading. This is also the time to move art or valuables to a safe, dry place.

    Water Damage Large Commercial Building

    3/1/2016 (Permalink)

    Commercial Water Damage Large Commercial Building Massive Main Line Leak Means Water Damage for a Commercial Building

    A Main Line leak could have meant devastation to a large commercial facility. Thankfully, with SERVPRO of Palm Desert, this is not a problem you will have to deal with. We pride ourselves on our excellent and efficient service when it comes to water damage. We are familiar with many kinds of leaks, so as soon as you notice something leaking in your building, be sure to give us a call. We promise to get to your business as soon as possible to stop the problem and remove the damage.

    One Yucca Valley Commercial Building business manager called us recently with a water damage problem in her large commercial building. She noticed the damage when she opened the building to prepare for children coming in for the day. There was massive water damage all over the large 16,000 square foot building. Through a referral to our SERVPRO she called to ask for help with her situation.

    As soon as the call came through, Randy Bernal, our Project Manager, left to the business. His initial inspection showed that 100 percent of the flooring had been affected. It was imperative that SERVPRO of Palm Desert get started with extraction and installation of drying equipment to begin the dry down process. When Randy got the business manager’s approval on the quote, he set up equipment to keep the damage from spreading and set the team of technicians to work to begin extracting the water.

    This process of drying out a structure takes a team of production technicians working on flooring, checking the readings of wet walls and making sure all pictures area taken of the damaged area to be able to communicate with Insurance adjusters for the claim.

    Our work was more than satisfactory to the business manager. It is very important to get that business back in order to allow them to continue to conduct their business with no more interruptions.

    Tips for Drying Out a Water Damaged Home or Building

    1/29/2016 (Permalink)

    Water Damage Tips for Drying Out a Water Damaged Home or Building Water Damage

    Tips For Drying Out A Water-Damaged Home or Building 

    Before beginning to dry out your home or building remember that safety is important.

    Tips For Drying Out A Water-Damaged Building

    After large amounts of water enter a home or building, many steps must be taken to remove the moisture in order to begin repairing any damage the water may have caused.

    Water Damage can affect a home or building in a variety of different ways. It can cause damage to materials, such as wood and wallboard, and it can cause electrical materials to short out, which leads to fires.

    Before beginning to dry out your home or building, remember that safety is important. Take steps to ensure that you will not harm yourself and any other residents. Be sure to turn off the power to your house or building. Also, check for any odor of gas that may be leaking, and be sure to turn off any gas appliances you may have. Have a professional assess the damage if you have any questions regarding your safety or feel unsafe entering your home. Don’t enter your home or building if you feel uneasy about the safety of the structure.

    Additionally, before starting the cleanup process, take photographs of the damage. This will be helpful when communicating with your insurance company. Additionally, you should make any necessary repairs to roofs and windows so that you can prevent any additional water from entering. These repairs should only be temporary, and you should plan on them lasting for about 6 months. To make temporary repairs, you can use tarpaulin, 30- or 90-pound felt paper, or plywood covered with tarpaper.

    You should begin drying out your home in the attic. If your insulation has gotten wet, remove it and replace it. Once it is wet, most insulation becomes ineffective. Next, remove any items in your attic that have been soaked by the water. Wet boxes can cause the ceilings from the floor below to crack. Open any windows and vents in the attic to allow the space to air out. You can also turn on fans to aid in airing the attic out, but be cautious in doing so if you are concerned about your electrical system.

    When beginning the process of drying your structure, inspect the ceilings in each of your rooms carefully. Look out for bulging ceilings that may be holding water. If a ceiling is bulging, poke holes in it and collect the water in a bucket. However you may have to look up the year of your structure so as not to disturb asbestos or lead paint.

    To aid in the drying process, you should remove any furniture or carpets that may be saturated with water. Removing these items reduces the level of moisture within the home. Also remove any sheet vinyl or linoleum flooring to allow the floors to dry better. You may notice the floorboards warping as they begin to dry. You can use weights on the floors during the drying process to reduce the amount of warping. Additionally, be sure to remove any insulation from beneath the floorboards to allow the air to circulate through the home.

    Drying out your home after a flood can be a slow process. It takes time for all of the water to evaporate, but if you follow these steps, your home will be dry in no time.

    The Water Damage Restoration Process

    Every water damage event is a little different and requires a unique solution, but the general process stays the same.

    Step 1 - Emergency Contact

    The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

    Step 2 - Inspection and Water Damage Assessment

    We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

    Step 3 - Water Removal / Water Extraction

    The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

    Step 4 - Drying and Dehumidification

    We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

    Step 5 - Cleaning and Sanitizing

    We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

    Step 6 - Restoration

    Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

    Be Prepared for El Nino

    1/22/2016 (Permalink)

    Storm Damage Be Prepared for El Nino Storm Damage

    The National Oceanographic and Atmospheric Administration (NOAA) has predicted that a strong El Nino condition will continue through the upcoming winter. Forecaster consensus is that this El Nino could rank amoung the top three such episodes, in terms of strength, since 1950.

    Many Cities have already started preparing for potential flooding through a variety of projects including a City-wide cleaning of every storm drain catch basin.

    SERVPRO encourages residents and businesses to be prepared and following are some helpful tips:

    *Clear gutters, drains, and downspouts after every rainfall to ensure proper flow.

    *Appropriately prune large trees and remove green waste and other debris.

    *Check to ensure there are no low areas next to your home where storm water might collect.

    *Stock a supply of water, food, and medicine in case you lose power or cannot leave home.

    *Ensure that you have working flashlights and charged batteries.

    *If you live in an HOA, ask if their storm drains and retention basins have been check for proper collection and drainage.

    *Check your roof for loose tiles, holes, or signs of leaks.

    *Flood damage is not covered by regular homeowners insurance and California's Insurance Commissioner advises residents living in areas at risk for flooding to immediately purchase flood insurance through the National Flood Insurance Program (www.floodsmart.gov).

    *If your property is prone to flooding, have sandbags ready. They are available for purchase at home imporovement and hardware stores. The City of Palm Desert will make sandbags available only if severe storms cause local flooding. There can also be sandbags available at your local fire stations. More information about El Nino is available at a variety of sites including www.climate.gov and www.NOAA.gov.

    Do's & Don'ts When Recovering from a Flood

    12/31/2015 (Permalink)

    Water Damage Do's & Don'ts When Recovering from a Flood Severe Flood Damage

    The Dos and Don'ts of Recovering from a Flood

    Flood damage poses a serious threat to households throughout the Puget Sound region. During the winter months, heavy rains can cause rivers and other bodies of water to quickly rise. In the event that your home experiences storm damage, you should be sure to schedule restoration services in Redmond. A company offering emergency flood damage restoration can help you quickly restore your property to its original condition. Read on for a closer look at the dos and don'ts of flood recovery.

    Do: Remove Excess Water

    One of the most important actions that you can take in the aftermath of a flood is to remove as much water from your home as possible. For example, household mops and other items can be used to soak up excess water from your indoor spaces. You should also be sure to lift water away from your counters, wooden furniture, and other porous belongings.

    Do: Ensure Maximum Ventilation

    Ventilation is key during a flood recovery procedure. By ensuring that your home is properly ventilated, you will help the water to dry up as quickly as possible. Some examples of good ventilation practices include opening windows and turning on fans. Your flood damage repair company can help you ventilate your home.

    Don't: Turn on Household Appliances

    Immediately after a flood, it is important to avoid turning on your household appliances. When there is standing water throughout your home, this could create an electrical emergency. By waiting for professional assistance before turning on any fixtures or appliances, you can help to keep yourself and your family safe from harm.

    For help with all of your flood damage restoration needs, be sure to contact SERVPRO of Redmond. As leading water restoration specialists in the area, we are fully qualified to provide you with a full range of residential restoration services. To schedule a flood damage repair appointment today, give us a call at 760-346-7270

    SERVPRO HELPS PACK OUT HOME DUE TO WATER DAMAGE

    12/11/2015 (Permalink)

    When water starts flooding your home, it seems like there’s nothing you can do to stop it. It seeps from the pipe, through your floors, and into the material on your furniture. Then what? Now, not only are you dealing with fixing your walls and floors, you have to do something with the furniture. Thankfully, at SERVPRO of Palm Desert, we know exactly how to handle these situations. We’ll even help you move your furniture into a rented pod or into our own large facility warehouse operation or a Temperature controlled environment so it’s out of the way and we can complete all the necessary water damage remediation dry down. So be sure to call SERVPRO of Palm Desert when you need water damage assistance.

    A Rancho Mirage homeowner gave us a call after a pipe burst in his home. As the home flooded, the homeowner first called his Insurance Company who recommended SERVPRO. We were able to arrive onsite at the home within the hour and assess the home and the best way to dry down the home and furniture. The homeowner was an avid book collector and had an office that needed to be packed up so SERVPRO to get to wet walls and cabinets and properly dry down his home.

    In this case the homeowner was advised by our Project Manager, Edgar Carrasco, that it would be necessary to pack up the portions of his home that were wet and he opted for a pod to be placed on site in the driveway in order to have access to his belongings. 

    Our team of packers was dispatched to take pictures of all contents, pack boxes, and label the boxes according to the rooms and area with a wonderful program called Assured Pack Out on our IPAD that helps with all of this. We are able to give pictures of all belongings, furniture and contents and give a copy to the homeowner and the insurance adjuster.

    Our Crew Chief, Juan Beltran, led the team of technicians in the pack out of the contents. Our technicians removed the necessary drywall, carpeting, and affected materials from the home and installed drying equipment before, during and upon completion of the pack out.

    There are times like in this case after we are finished with the drying services the contents will stay in the pod, or in our warehouse until after the necessary repairs are done to the home. SERVPRO of Palm Desert also performed a Mold Remediation in certain areas of the home while we were drying down.

    After repairs are completed SERVPRO of Palm Desert returned this week to the home and unpacked the boxes and contents and set them back into the home. We utilize our team that can put back items using their Assured Pack Out pictures and documentation in order to assist in placing furniture and items back in their original places. Sometimes the customer likes to put a little item here or there but we happy to help.

    The homeowner was so happy with our work. Though he knew the damage was extensive, he was grateful that SERVPRO of Palm Desert was able to help. He knew his home was in good hands and promised to call us again if any other water damage problems arose! We also will take care of cleaning the new carpet in a few years! We will have a customer for life!

    Tips for Detecting Mold in your Home

    12/9/2015 (Permalink)

    Mold Remediation Tips for Detecting Mold in your Home Mold Damage in Homes

    Mold can be found pretty much anywhere in the home—including wood, paper, carpet, foods and insulation.  As long as moisture and oxygen are present, mold growth is possible

    When left undetected, Mold can grow and leave damaging effects on a home. For something so potent, it would be helpful to know how to detect it as soon as possible.

     SERVPRO of Palm Desert is happy to share a couple of tips that can help you uncover mold in your home. 

    1. Check certain areas such as Showers, Bathrooms, Kitchen, Roof Leaks, AC Leaks, and Discoloration on the Wall, Ceiling, and Cabinet area.

    Many types of mold are visible with the naked eye, so always be on the lookout for discoloration on the walls, ceiling, and cabinets. Typical colors of mold include grey, white, green or black. 

    Hidden mold is more difficult and may be inside walls, insulation, or behind cabinets.

    2. Use your sense of smell in your home.

    Often times, homeowners have hidden molds and don’t realize it. However, if your house smells like a musty or mildew odor, it can be a good indicator of a hidden mold residing in your home. 

    3. Check humidity levels. 

    Mold is caused by the presence of too much moisture or water. Mold prefers dark moist places such as under the sinks and underneath showers. Typically, there is an excess of moisture when it’s cold. Because of this, it is important to keep humidity levels below 40 percent. At this level, mold growth is slowed down and can be prevented. 

    4. Check your home after a flood or suspected leak.

    If your home has been exposed to flooding or leaks, there is a good chance that your home might have mold growth. After any flood or leak, be sure to search for possible signs of mold. It may be necessary to consult with a respected Industrial Hygienist- IAQ to perform an air quality test to better identify the kind of mold that may be present.

    If for any reason you find mold growing in your home, please don’t hesitate to give SERVPRO of Palm Desert a call today. We are happy to take care of any and all mold remediation projects you may have. Prevention is the key to protecting your home. SERVPRO of Palm Desert is always here to help. 

    After Hours Call to SERVPRO Means Immediate Response

    12/5/2015 (Permalink)

    No matter the hour of day or day of the year, SERVPRO of Palm Desert is available for your emergency water damage needs. Water damage doesn’t recognize national holidays or regular work hours, and an immediate response from your water damage company is important. That’s why we always make sure to keep at least one of our experienced staff on call at all times so you can receive around-the-clock service that is required when it comes to removing water damage.

    A homeowner in Palm Desert recently had to call us at 11:00pm on a Saturday night after noticing her wall to wall carpet was wet. She had seen our ads that mentioned we were available 24 hours a day and knew to give us a call immediately. We responded immediately and sent our Project Manager, Edgar Carrasco and his on call team to the home to meet with the homeowner.

    Edgar performed the initial inspection and accessed the damage of the affected areas. He found that the toilet had overflowed and was affecting the master bedroom, master bathroom, hallway, and family room.  He knew we would be able to help! After extracting water, pulling the carpet and pad for disposal due to furniture stains and blocking the furniture legs to protect from secondary damage the crew proceeded to set up drying equipment and allow the customer to go back to bed and get their rest. The following morning SERVPRO of Palm Desert arrived back at the loss site to continue removing baseboards, opening walls for ventilation, and continue with the dry down of the home.

    The homeowner was very happy with the work performed by SERVPRO of Palm Desert. He was thrilled with our immediate response—and on a Saturday Night!—and promised that he would be calling again in any future water damage situation. We also want our customer to know that we can take care of their Carpet, Upholstery, or Tile Cleaning needs. 

    SERVPRO IICRC Water Damage Training

    2/26/2015 (Permalink)

    Water Damage SERVPRO IICRC Water Damage Training Production Water Damage Technician in Training

    Daniel Garcia is currently at the SERVPRO San Bernardino Training Center in Southern California going through an IICRC Water Damage Training Class. (Institute of Inspection, Cleaning & Restoration Industry)

    Daniel is excited to be learning Industry Standards and gathering all the information to become part of the best and brightest technicians SERVPRO has to offer.

    4th Generation SERVPRO Team Member

    10/17/2014 (Permalink)

    General 4th Generation SERVPRO Team Member Meet Daniel a fourth Generation SERVPRO Team Member

    Meet Daniel one of our Production Team Members here at SERVPRO of Palm Desert. Daniel is a fourth Generation SERVPRO Team Member. Daniel's Great Grandparents Bob and Jean Barber, Grandparents Neal and Cindy Tauferner and his parents David and Aubrey Garcia are all SERVPRO Team Members.

    Daniel is on the Training Path to become a Production Crew Chief and eventually a Project Manager. Great Goals! 

    Palm Desert Chamber of Commerce Ambassador of the Month May 2014 - Robert Barber

    6/10/2014 (Permalink)

    Community Palm Desert Chamber of Commerce Ambassador of the Month May 2014 - Robert Barber Robert Barber - Ambassador of the Month - Palm Desert Chamber of Commerce

    Robert Barber Business Development Representative from SERVPRO of Palm Desert has been named Ambassador of the Month for May 2014. Due to his hard work and dedication Robert continues to shine in our community and the beautiful City of Palm Desert.

    CDAR - California Desert Association of Realtors Golf Tournament

    5/13/2014 (Permalink)

    General CDAR - California Desert Association of Realtors Golf Tournament CDAR Golf Tournament May 12, 2014. Fantastic Weather!

    The CDAR- California Association of Realtors held their Annual Golf Tournament in beautiful Palm Desert, California. The weather was warm but fantastic. SERVPRO of Palm Desert is proud to participate in this wonderful event.

    Contest Prize Awarded SERVPRO AREA Meeting

    3/18/2014 (Permalink)

    General Contest Prize Awarded SERVPRO AREA Meeting Bob Barber Being Congratulated by Ron & Mike Hebon.

    Bob Barber of SERVPRO of Palm Desert was recently recognized and awarded a prize for the ERP Contest "Emergency Ready Program" at an area meeting held at the San Diego Zoo.

    Ron & Mike Hebdon, Southern California Directors at SERVPRO Industries, congratulated Bob in his efforts in helping the business and residential community of the Coachella Valley learn where to store their emergency information in case of a disaster.

    Way to Go Bob!

    Storm Possible to Coachella Valley

    2/27/2014 (Permalink)

    Water Damage Storm Possible to Coachella Valley Ready for Whatever Happens!

    We are hearing of rain coming our way again to Southern California. Due to a long dry spell items like storm drains, gutters, and atriums may have gotten clogged up over these past few months. This is a good time to check those things and do a bit of cleaning out.

    SERVPRO of Palm Desert can help with any water damage issue's you may have. Rain forcast to Palm Desert, California

    Coachella Valley Rescue Mission Golf Tournament

    1/23/2014 (Permalink)

    Community Coachella Valley Rescue Mission Golf Tournament Coachella Valley Rescue Mission Golf Tournament at The Classic Club, Palm Desert, Calif.

    On Monday January 20th SERVPRO of Palm Desert was privledged to represent on the beautiful "Classic Club" Golf Course to help raise money for the Coachella Valley Rescue Mission. We had a wonderful time and everyone was excited to help a worthy cause.

    Red Cross Ready Rated at Our Savior Lutheran Church

    12/10/2013 (Permalink)

    Community Red Cross Ready Rated at Our Savior Lutheran Church Certificate of American Red Cross Ready Rating presented by Robert Barber from SERVPRO of Palm Desert.

    Our Savior's Community Lutheran Church in Palm Springs has recently completed the American Red Cross Ready Rating. The staff with the assistance of Robert Barber from SERVPRO of Palm Desert went through the steps to be Ready for Any Emergency! What a great example to set for the community area.

    CAI - Community Associations Institute Red Cross Ready Rating

    11/21/2013 (Permalink)

    Community CAI - Community Associations Institute Red Cross Ready Rating SERVPRO of Palm Desert assisting the Coachella Valley CAI become Amereican Red Cross Ready!

    CONGRATULATIONS TO CAI! Stacy Estrada the Chief Executive Director for the Local Coachella Valley Chapter of the Community Association Instititue receives her Certificate from Robert Barber from SERVPRO of Palm Desert. The Community Associations Institute local office is now associated with the American Red Cross Ready Rating which helps businesses be prepared in the event of a natural disaster.

    PREMIER RESIDENTIAL SERVICES PROVIDING EXCELLENT SERVICE

    11/8/2013 (Permalink)

    Community PREMIER RESIDENTIAL SERVICES PROVIDING EXCELLENT SERVICE Premier Residential Services

    SERVPRO of Palm Desert and Premier Residential Services have worked together over 18 years providing Excellent Service to customers in the Coachella Valley.

    Premier Residiential Services provides a quality service to their customers which includes House Cleaning, Concierge Service, Handyman Services, Home Opening Services and Residiential Property Mangement. SERVPRO of Palm Desert has been trusted to do many Carpet & Upholstery Cleaning Projects as well as Water Damage Restoration and Mold Remediation.

    If you are in need of their services please call 760-773-4081 or click on the link to the Premier Residential Services website for a free estimate or more information. 

    http://www.premier-residential-services.com/

    SERVPRO of Palm Desert "Most Informative Exhibitor"

    10/4/2013 (Permalink)

    General SERVPRO of Palm Desert "Most Informative Exhibitor" Palm Desert Chamber of Commerce Business Expo Award 2013

    SERVPRO of Palm Desert was awared "Most Informative Exhibitor" at the Palm Desert Chamber of Commerce Business Expo 2013 on October 3, 2013 at the Fantasy Springs Casino. We were honored to be among so many fantastic exhibitors and we are just thrilled to be singled out. Thank you Palm Desert Chamber!

    Red Cross Ready Rating - Wells Fargo Bank- Desert Gateway Branch

    9/20/2013 (Permalink)

    Congratulations to Nichole Hughes and Wells Fargo Bank - Desert Gateway Branch for becoming a 2013 American Red Cross Ready Rating Member. Thank you for letting SERVPRO of Palm Desert serve you and our community to become more prepared for any disaster! If you would like to know how you can become an American Red Cross Ready Rating Member, contact SERVPRO of Palm Desert today!

    SERVPRO of Palm Desert Named Business of the Week

    9/16/2013 (Permalink)

    Community SERVPRO of Palm Desert Named Business of the Week SERVPRO of Palm Desert will enjoy these great sandwiches from Port of Subs!

    Local Radio Station 95.9 FM The Oasis named SERVPRO of Palm Desert Business of the week 9/9/13 and presented the staff with sandwiches from Port  of Subs on Friday 9/13/13. Such a Treat!

    The staff at SERVPRO of Palm Desert were so excited and consider it an honor to be selected. The owner Neal Tauferner is proud of the hard work and dedication of his employees.

    Tarbell Realtors Legal Seminar - SERVPRO of Palm Desert Sponsor

    7/3/2013 (Permalink)

    Community Tarbell Realtors Legal Seminar - SERVPRO of Palm Desert Sponsor Tarbell Realtors Legal Seminar 2013 - SERVPRO of Palm Desert Breakfast Sponsor

    There was a fantastic turn out for the Tarbell Realtors Legal Seminar. Over 70 Realtors attended and were treated to Breakfast by SERVPRO of Palm Desert , America West Natural Hazard Disclosures, and American Shield.

    SERVPRO of Palm Desert is pleased to be a part of sharing the SERVPRO story to Tarbell Realtors.

    Narrow Door - Miles Park

    6/26/2013 (Permalink)

    SERVPRO of Palm Desert will be out tonight with the Narrow Door serving dinner to the homeless at Miles Park in Indio.

    If you would like to help or donate please join us tonight at 7:00pm or call Aubrey @ 760-346-7270.

    Duct Cleaning

    6/26/2013 (Permalink)

    SERVPRO of Palm Desert is so pleased to announce that we are offering Duct Cleaning Services. We have been so successful in our training and implementation of this service. This is a much needed value to our Fire & Smoke Damage Restoration jobs, Mold Remediation, Ciggarette Smoke, Cigar Smoke and various other related jobs.

    SERVPRO Convention

    6/26/2013 (Permalink)

    SERVPRO of Palm Desert returned from the Annual SERVPRO Convention in Anaheim, California. We are excited to bring back all the information we learned to continue to BE THE BEST. Going to Convention to meet up with old friends and meet new friends and attend the multiple workshops provided is like a breath of fresh air..We Are Ready To Go!!!

    Categories

    Archived Posts