SERVPRO of Palm Desert Employee Photos

Justin  in front of van

Justin Mercado- Production Crew Chief

Justin has been with SERVPRO of Palm Desert over 3 years. He is also IICRC Certified ... Justin is  excellent in his work and has numerous great reviews from customers . He pays attention to details and gets the work  completed the right way all the time. Justin is a father to two wonderful children, and spends his off time with the family ..

SERVPRO male employee

Anthony Castillo- Crew Chief

Anthony Castillo is a crew chief on the production team, Water Damage,Mold Remediation.Anthony has been with SERVPRO  for several years , he is a great addition to our crew...Anthony  enjoys time off with family and going to the casino's 

Diego in front of van

Diego Romero- Crew Chief

Diego is part of our team,  he is completing the  IICRC certification. Diego is proficient in his carpet and upholstery cleaning skills ,He is starting to lead out restoration department, Our customer find him a delight  to deal with - Diego is a family man  and spends his off time with the family .

SERVPRO female employee

Karen Biehl - General Manager

Karen Biehl, General Manager

Karen comes to our franchise with 30 years of experience in the restoration business and easily shares that experience with team members.

Fluent in Xactimate, Xactanaylsis and negotiating with adjusters and all insurance programs.

Karen is well versed in assisting distressed customers through difficult home disasters and quickly puts them at ease.

Karen is a huge asset to our office. 

Pic of lucy

Lucy M Torres Administrative Assistant

Lucy comes to SERVPRO with years of varied experience, a great asset with a super personality, ability to take on multiply  task- It is a pleasure to have her a part of the SERVPRO team 


Reggie Sanchez- Billing

Reggie has been with SERVPRO for 6 months, he comes to us with a background in customer service and billing. He assist in all aspects of the office- Reggie is a family man and spends time outdoors with his wife and son.