About SERVPRO of Palm Desert

Neal & Cindy Tauferner

Owners of SERVPRO of Palm Desert

SERVPRO of Palm Desert understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Palm Desert specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Palm Desert can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Palm Desert.

SERVPRO of Palm Desert strives to do our part to ensure the Coachella Valley thrives by helping those less fortunate, keeping the area safe and by making sure our community is the best it can be.  SERVPRO of Palm Desert proudly supports The Narrow Door.  The Narrow Door is a faith based organization.  We as a company help by donating full cooked meals, water, ice, canned goods, and our time in service.

If you would like to schedule service for your home or business, please call today!

Serving you since 1971, SERVPRO of Palm Desert is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • LCT - Leather Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • California Desert Association of Realtors
  • Community Associations Institute
  • Desert Contractor's Association
  • Greater Coachella Valley Chamber
  • IICRC - Institute of Inspection Cleaning and Restoration Certification
  • Lead Safe EPA Certified Firm
  • Palm Desert Chamber of Commerce
  • Rancho Mirage Chamber of Commerce
  • Rancho Mirage City Council Emergency Preparedness Commission
  • the Clean Trust Certified Firm


  • Palm Desert Chamber Business Expo Most Informative Booth
  • Robert Barber - May 2014 Ambassador of the Month Palm Desert Chamber of Commerce
  • CAI-CV Above and Beyond Committee member Award for Casino Night
  • CAI-CV Above and Beyond Committee member award for Monte Carlo & Awards Night
  • Ronda Henry, California Desert Association of Realtors, Affiliate of the Year
  • Ronda Henry, Palm Desert Area Chamber of Commerce, Business Woman of the Year
  • SERVPRO Convention Sacramento
  • SERVPRO of Palm Desert, Small Business of the Year, Rancho Mirage Chamber of Commerce